Frequently Asked Questions

Our Teas

What makes your teas different?
Our blends are carefully crafted using premium, thoughtfully sourced ingredients. Each tea is designed with both flavor and wellness in mind.

Are your teas organic?
We prioritize high-quality ingredients. Please check individual product pages for specific sourcing details.

How should I brew my tea?
Brewing instructions vary by blend and are included on each product page and packaging. Generally, steep in hot water (not boiling) for 3–5 minutes for best results.

Orders & Shipping

How long does shipping take?
Domestic orders typically arrive within 3–7 business days. International shipping times vary by destination. You'll receive a tracking number once your order ships.

Do you ship internationally?
Yes! We ship to many countries worldwide. Shipping rates and delivery times are calculated at checkout.

Can I track my order?
Absolutely. Once your order ships, you'll receive a confirmation email with your tracking information.

Returns & Refunds

What is your return policy?
We want you to love your purchase. If you're not satisfied, please contact us within 30 days of receiving your order and we'll make it right.

What if my order arrives damaged?
Please reach out to us immediately with a photo of the damage and we'll send a replacement or issue a refund.

Discounts & Promotions

Do you offer a first-order discount?
Yes! Use code WELCOME10 at checkout for 10% off your first order.

How do I stay updated on promotions?
Sign up for our newsletter or follow us on social media to be the first to know about new blends and exclusive offers.

Still Have Questions?

We'd love to hear from you! Visit our Contact page and we'll get back to you as soon as possible.